This Privacy Policy outlines the rules for processing information about you, including personal data and cookie files, hereinafter reffered to as “cookies.”
General Information
This policy applies to the website operating at the following URL: lescape.pl
The Website Operator and the Data Controller shall be: TRANSSTREAM Sp. z o.o., situated at the following address: ul. Bokserska 64, lok. 302, 02-690 Warsaw
Contact email address of the Operator: orders@lescape.pl
The Operator acts as the Controller of your personal data concerning data provided voluntarily on the website.
The website uses personal data for the following purposes:
Conducting online chat conversations,
Handling inquiries via the contact form,
Providing requested services,
Presenting offers or information.
The website collects information about users and their behavior in the following ways:
Through data voluntarily entered in forms, provided via the Operator’s systems.
Through the storage of cookies on end-user devices.
Selected Data Protection Methods Used by the Operator
Login and personal data entry points are protected at the transmission layer (SSL certificate). This ensures that personal data and login details entered on the website are encrypted on the user’s computer and can only be read on the target server.
Hosting
The website is hosted (technically maintained) on the following servers of the operator: nazwa.pl.
To ensure technical reliability, the hosting provider maintains logs at the server level. These logs may include:
resources identified by a URL (addresses of requested resources – pages, files),
time of the request,
time of the response,
client station name – identified through the HTTP protocol,
information about errors that occurred during the HTTP transaction,
the URL address of the page previously visited by the user (referrer link) – if the transition to the website was made via a link,
information about the user’s browser,
information about the IP address,
diagnostic information related to the process of independently ordering services through the website’s registration forms,
information related to handling email sent to or from the Operator.
Your Rights and Additional Information About the Data Use
In some cases, the Administrator has the right to transfer your personal data to other recipients if necessary to fulfill the contract concluded with you or to carry out the Administrator’s obligations. This applies to the following categories of recipients:
hosting company on the basis of entrustment,
operators of online chat solutions,
authorized employees and collaborators who use the data to achieve the website’s operational goals,
companies providing marketing services for the Administrator,
Your personal data processed by the Administrator will not be kept longer than necessary to perform related activities specified by separate regulations (e.g., accounting). Concerning marketing data, the data will not be processed for more than 3 years.
You have the right to request from the Administrator the following:
access to your personal data,
correction of your data,
deletion of your data,
restriction of processing,
data portability.
You shall have the right to object to the processing indicated in point 3.2 of your personal data for the purpose of pursuing legitimate interests carried out by the Administrator, including profiling, provided that the right to object cannot be exercised if there are legally justified grounds for the processing, which override your interests, rights, and freedoms, particularly for the establishment, exercise, or defence of legal claims.
You shall have the right to file a complaint with the President of the Personal Data Protection Office, Stawki 2, 00-193 Warsaw.
Providing personal data shall be voluntary. However, it is necessary for the operation of the Website.
Automated decision-making, including profiling, may be carried out in your case to provide services under the concluded contract and to carry out direct marketing by the Administrator.
Personal data is not transferred from third countries as defined by personal data protection regulations. This means that we do not transfer it outside the European Union.
Information in Forms
The Website collects information voluntarily provided by the user, including personal data, if such data is provided.
The Website may record connection parameters (time stamp, IP address).
In some cases, the Website may record information, facilitating linking data in the form with the user's email address in the form. In such a case, the user’s email address appears within the page's URL containing the form.
Data provided in the form shall be processed for the purpose resulting from the specific form’s function, e.g., to process a service request or business contact, register services, etc. The context and description of the form clearly inform the user about its purpose.
Administrator Logs
Information about user behaviour on the website may be logged. This data is used for website administration purposes.
Significant Marketing Techniques
The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc., based in the USA). The Operator does not transfer personal data to the service provider -- only anonymized information. The service relies on the use of cookies on the user’s end device. Regarding user preferences collected by Google’s advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
The Operator uses remarketing techniques to tailor advertising messages to the user’s behaviour on the website, which might create the illusion that the user’s personal data is being used for tracking. However, in practice, no personal data is transferred from the Operator to the advertising service providers. The technological condition for such activities is the enabled cookie support.
The Operator uses Facebook Pixel. This technology allows Facebook (Facebook Inc., based in the USA) to know that a registered user is visiting the Website. It relies on data for which Facebook is the administrator. The Operator does not transfer any additional personal data to Facebook. The service is based on using cookies on the user’s end device.
The Operator uses automation solutions to manage the Website concerning users, e.g., sending an email to the user after visiting a specific subpage, provided the user has consented to receive commercial correspondence from the Operator.
Cookie Files Information
The Website uses cookies.
Cookie files (so-called “cookies”) constitute IT data, specifically text files, stored on the end device of the Website User and are intended for use on the websites of the Website. Cookies usually contain the name of the website from which they originate, the time they are stored on the end device, and a unique number.
The entity placing cookies on the end device of the Website User and accessing them is the Website Operator.
Cookies are used for the following purposes:
maintaining the user session on the Website (after logging in), so the user does not need to re-enter their login and password on each subpage of the Website;
achieving the purposes specified above in the “Significant marketing techniques” section;;
The Website uses two main types of cookies: “session” cookies and “persistent” cookies. “Session” cookies are temporary files stored on the User’s device until they log out, leave the website, or close the software (web browser).
“Persistent” cookies are stored on the User’s device for a period specified in the cookie parameters, or until deleted by the User. Web browsing software (web browser) typically allows cookies to be stored on the User’s device by default. Website Users can change their settings in this regard. The web browser allows cookies to be deleted. It is also possible to automatically block cookies. Detailed information on this can be found in the help or documentation of the web browser.
Restrictions on the cookies use may affect some functionalities available on the Website.
Cookies placed on the end device of the Website User may also be used by entities cooperating with the Website operator, in particular, by companies such as Google (Google Inc., based in the USA), Facebook (Facebook Inc., based in the USA), and Twitter (Twitter Inc., based in the USA).
Managing Cookies – How to Give and Withdraw Consent in Practice?
The user can change the browser settings if they do not wish to use cookies. Please note that disabling cookies essential for authentication, security, and maintaining user preferences may make it difficult or, in extreme cases, impossible to use the Website.
To manage cookie settings, select the web browser you use from the list below and follow the instructions: